Shipping policy

SHIPPING POLICY

At LET’S DIY, we aim to deliver your orders in a timely and secure manner.

SHIPPING LOCATIONS

We currently ship across India.

ORDER PROCESSING TIME

  • Orders are processed within 1–3 business days after successful payment.

  • Orders placed on weekends or public holidays will be processed on the next working day.

SHIPPING TIME

  • Estimated delivery time is 3–7 business days, depending on your location.

  • Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

SHIPPING CHARGES

  • Shipping charges (if applicable) are calculated and shown at checkout.

  • Any free shipping offers will be clearly mentioned on the website.

DELIVERY PARTNERS

We use reliable third-party courier partners. Once dispatched, tracking details will be shared via email or SMS.

ORDER OPENING VIDEO (IMPORTANT)

To raise any request for damaged, defective, missing, or incorrect items, an uninterrupted order opening video is mandatory.

Guidelines for the video:

  • The video must be recorded from the moment the sealed package is opened

  • The shipping label and sealed package must be clearly visible

  • The video should be continuous, unedited, and clear

  • The product condition and issue must be visible in the video

Claims without a proper opening video may not be accepted.

DAMAGED, MISSING OR INCORRECT ITEMS

If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with the order opening video and photos for verification.

DELAYS & NON-DELIVERY

LET’S DIY is not responsible for delays caused by courier partners, incorrect address details, natural calamities, or circumstances beyond our control.

If an order is returned due to an incorrect or incomplete address provided by the customer, re-shipping charges may apply.

CONTACT INFORMATION

LET’S DIY
📍 Ahmedabad, Gujarat, India
📧 Email: pinalhomestyle@gmail.com
📞 Support: +91 97551 53255